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Whoosh 与 Spoken Ink

Spoken Ink Limited

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Whoosh · 行业殊荣与编年记录(2021–2026)

行业大奖、皇家荣誉与铁路伙伴合作实录

从 2023 年英国国王企业创新奖,到 2026 年携手西南铁路(SWR)斩获两项国家级桂冠并与伦敦东北铁路(LNER)入围年度大奖,见证五年真实旅客出行成效。

Passenger viewing live British Sign Language journey updates on a smartphone beside an onboard South Western Railway One Scan QR plate
2026 WINNER · NATIONAL TRANSPORT AWARDS & RAIL BUSINESS AWARDS · SWR ONE SCAN + SIGNAPSE BSL
2021–2026
9 项创新大奖
2026 HIGHLIGHTS
2× WIN · 1× FINAL
历年荣誉编年名录(2026–2021):2026(3)2023(1)2022(3)2021(2)

SWR · LNER · NETWORK RAIL · DFT · GRAND CENTRAL

Whoosh · 智慧交通解决方案事业部

2026 年获奖铁路部署实景

车厢二维码实时行程面板与直达手机端的英国手语(BSL)无障碍出行服务。

South Western Railway passenger scanning an onboard One Scan QR plate to access live journey updates
2× 2026 获奖(Winner)SOUTH WESTERN RAILWAY & SIGNAPSE

One Scan Direct-to-Device British Sign Language

Winner of both Digital & Technology Excellence in Transport (National Transport Awards, October 2026) and Accessibility & Integrated Transport Excellence (Rail Business Awards, February 2026)—deployed across more than 20,000 carriage QR plates with over 700,000 passenger scans.
LNER passenger scanning a seatback QR code to open the Welcome onboard LNER live journey dashboard
2026 入围(Finalist)LNER · EAST COAST MAIN LINE

All On-Board with LNER Digital Information Platform

Shortlisted for Delivering for the Customer at the Spotlight Rail Awards (March 2026), connecting seatback QR codes across LNER services to live calling points, onward platform changes, station guidance, and onboard hospitality.

2026 → 2023 → 2022 → 2021

历年荣誉编年名录(2026–2021)

2026

3 HONOURS

  1. 1 October 2026

    Park Plaza Westminster Bridge, London

    获奖(Winner)23rd Annual National Transport Awards

    Digital & Technology Excellence in Transport

    合作铁路机构: South Western Railway & Signapse — BSL Direct-To-Device on the SWR One Scan Platform

    Recognised nationally for introducing the UK’s first direct-to-device British Sign Language (BSL) travel information system inside South Western Railway’s One Scan QR platform—built with Whoosh alongside Innovate UK, the Department for Transport, and Network Rail—delivering instant, zero-download journey updates to passengers’ own smartphones.

    “Integrated into SWR’s One Scan QR platform, it enables customers to access live, local travel information instantly on their own devices, removing reliance on audio announcements and complex written messaging... With support from Innovate UK, the Department for Transport, Network Rail and Whoosh, SWR developed a user centred solution that requires no apps, downloads, logins or registrations.”

    “South Western Railway and Signapse won Digital & Technology Excellence in Transport for BSL Direct-to-device, giving passengers access to live, local information in British Sign Language on their own devices. Does it make a journey easier? Does it provide better information? Does it improve safety? Does it remove a barrier to travel? The best transport technology is increasingly becoming an enabler rather than the story itself.”

    Grant Poulton, Managing Director, Transport Times — Transport Times — National Transport Awards 2026: 5 Key Takeaways
  2. 19 February 2026

    Manchester Deansgate Hotel, Manchester

    获奖(Winner)28th Rail Business Awards

    Accessibility & Integrated Transport Excellence

    合作铁路机构: South Western Railway & Signapse — One Scan Accessible Real-Time & BSL Passenger Platform

    Honoured for transforming onboard accessibility across South Western Railway’s regional and long-distance fleets—spanning more than 20,000 carriage-specific QR codes across Class 158/9 and Class 444 trains and surpassing 700,000 passenger scans between London Waterloo, Weymouth, Portsmouth, and Exeter.

    “We know how important providing accurate, timely and accessible information is for delivering a smooth journey. Our refreshed One Scan platform gives a more connected travel experience that helps customers stay informed throughout their journey. The easy-to-use QR codes on board trains between London and Weymouth, Portsmouth and Exeter take customers straight to live updates on their journey, with an option to see them in British Sign Language, as well as details of special offers and SWR Rewards.”

    Matthew Winnie, Chief Customer and Commercial Officer, South Western Railway — South Western Railway Official Newsroom — One Scan Refresh

    “We have an opportunity through AI innovation to build a future where barriers to communication are dismantled. Real-time sign language integration truly empowers deaf individuals with the information they need when travelling while boosting confidence, safety and accessibility for all.”

    Sally Chalk, Chief Executive Officer, Signapse — South Western Railway BSL Direct-to-Device Launch
  3. 12 March 2026

    London Hilton on Park Lane, London

    入围(Finalist)Spotlight Rail Awards 2026

    Delivering for the Customer

    合作铁路机构: LNER — WHOOSH & LNER – All On-Board with LNER

    Shortlisted nationally alongside LNER for placing East Coast Main Line passengers at the heart of real-time service delivery—connecting seatback QR scans directly to live calling-point progress, onward platform allocations, station facilities, and onboard catering without requiring any app installation.

    “We know from our customers just how important it is for them to have the latest information about their journeys. At LNER, we believe the digital experience plays a crucial role in helping people enjoy the best possible experience when they travel with us. This is just one way we are further enhancing that experience and we will be looking to add more features in the future.”

    Danny Gonzalez, Chief Digital and Innovation Officer, LNER — LNER Official Newsroom — Live Updates Onboard Digital Information Platform

    “We’re so proud to have our solution being introduced on LNER services, right at the forefront of the revolution in passenger information. It is a one-stop shop for all passenger needs during their journey.”

    Edmund Caldecott, Chief Executive Officer, Whoosh — LNER Official Newsroom — Live Updates Onboard Digital Information Platform

2023

1 HONOUR

  1. 21 April 2023

    His Majesty’s Royal Warrant · United Kingdom

    英国皇家荣誉The King’s Awards for Enterprise

    Innovation

    Conferred in the inaugural King’s Awards for Enterprise list approved by His Majesty The King—the United Kingdom’s highest official honour for commercial enterprise—recognising Whoosh’s pioneering real-time QR passenger information architecture for rail networks.

2022

3 HONOURS

  1. February 2022

    London, United Kingdom

    获奖(Winner)24th Rail Business Awards

    Rail Business Innovation of the Year

    Awarded top honours for bridging live rail control-room telemetry and carriage-level context directly to passengers’ smartphones via instant browser-native QR codes.

  2. June 2022

    London, United Kingdom

    获奖(Winner)Railway Innovation Awards

    Passenger Experience & Digital Innovation

    Recognised by rail engineering and operations judges for delivering rapid, low-infrastructure onboard digital journey guidance across UK passenger fleets.

  3. Summer 2022

    International Rail & Aviation Hospitality

    入围(Finalist)Onboard Hospitality Awards

    Best Onboard Technology

    Commended as an international finalist for uniting live passenger journey updates, seat-level hospitality discovery, and digital media access inside a single onboard scan.

2021

2 HONOURS

  1. November 2021

    London, United Kingdom

    获奖(Winner)Travolution Awards

    Innovation Award

    Celebrated for introducing frictionless, zero-app real-time travel dashboards tailored to individual carriages and passenger journeys.

  2. November 2021

    London, United Kingdom

    获奖(Winner)Travolution Awards

    Best Technology Partnership

    Awarded for collaborative engineering with UK rail operators to deploy real-time digital passenger services at fleet scale.

深受英国及国际轨道交通机构信赖

  • Department for Transport
  • Network Rail
  • LNER
  • South Western Railway
  • Grand Central

ISO 国际标准认证保障

  • ISO 9001 Quality Management
    ISO 9001
  • ISO 14001 Environmental Management
    ISO 14001
  • ISO 27001 Information Security Management
    ISO 27001
  • ISO 45001 Occupational Health & Safety Management
    ISO 45001

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